Terms of Service

Terms of Service

1. Introduction

1.1 This Acceptable Use Policy ("AUP") is an agreement between speedihosting.com (hereby known as SPEEDIHOSTING) and the person, company or community using services provided by SPEEDIHOSTING.
1.2 This Acceptable Use Policy will determine your rights as an account holder on vitalspeeds.Com
1.3 This Acceptable Use Policy will also determine what rights SPEEDIHOSTING has over an account.

2. Responsibilities and liabilities of SPEEDIHOSTING

2.1 SPEEDIHOSTING will attempt to maintain a stable and useable system and infrastructure for all users.
2.2 SPEEDIHOSTING will extend account terms to compensate for unscheduled outages. However, SPEEDIHOSTING will not provide refunds for any unexpected outages.
2.3 SPEEDIHOSTING will attempt to accommodate most users’ needs.
2.4 SPEEDIHOSTING is responsible of damage caused to the customer directly by actions of SPEEDIHOSTING. In no event shall SPEEDIHOSTING aggregate liability exceed the amount paid by the customer to SPEEDIHOSTING for SPEEDIHOSTING services. Incidents outside the network maintained by SPEEDIHOSTING are beyond SPEEDIHOSTING's responsibility. SPEEDIHOSTING does not compensate unexpected or indirect damages.
2.5 SPEEDIHOSTING has the right to change the way it provides service to the customer. Such changes will be declared one (1) month in advance.
2.6 SPEEDIHOSTING has the right to change the customer's login, email and any information within its network, in case it is in conflict with the system configuration of SPEEDIHOSTING.

3. Responsibilities and liabilities of the customer

3.1 The customer is responsible of seeing that applications run from his account are of no disturbance to other users of the system or network. The customer is also responsible for function ability or costs of his own applications. Your own applications are all applications not installed by SPEEDIHOSTING.
3.2 The customer is responsible of his actions in the network, where he is responsible of not causing any damage or breaking copyright or other laws.
3.3 The customer is responsible of his account information and is committed to keep this information to himself, and not giving it to any third party. The customer is responsible of actions done by using his account and of possible expenses caused by his account in the network.
3.4 In case the customer breaks this contract by his actions, he is hereby responsible of compensating the damages caused to SPEEDIHOSTING or possible third party. SPEEDIHOSTING can also terminate the contract without refund.
3.5 Since the billing and contacting is mainly done by email, the customer is responsible of informing SPEEDIHOSTING of his current working email address. SPEEDIHOSTING is not responsible in case the customer does not read email sent to an address he has given to SPEEDIHOSTING.

4. Billing

4.1 The customer pays of services according to current prices set by SPEEDIHOSTING. Billing period is one (1) month, or twelve (12) months, depending on the type of contract between SPEEDIHOSTING and the customer. Payment will be done in advance.
4.2 Unless payment has been done by the day it is due to, SPEEDIHOSTING has right to terminate the customer's account.
4.3 SPEEDIHOSTING has right to change the prices of its services. Customers will be informed of changes at least one (1) month in advance. Changes caused by laws or taxes are immediate.
4.4 SPEEDIHOSTING has right to change the prices for an individual customer or terminate his account, in case bandwidth usage caused by this customer is extraordinarily high.
4.5 If customer paid using paypal and wants to cancel he or she MUST cancel his or her own subscription, SPEEDIHOSTING will NOT do this for you
4.6 ALL cancellations are immediate(Yes, this includes but not limited to paypal subscriptions),meaning if you cancel your account before your billing cycle ends, your account will be terminated. Our system is automated and this is the best way for us to keep track.
4.7 All sales are charged a 10% sales tax on all products we offer.
4.8 We voice verify ALL orders. If we cannot get a hold of you your account will not be setup.
4.9.1 All orders outside of US, CA, UK, NL will need to scan or fax photo ID in order for us to validate the order.

5. Validity

5.1 Contract is valid with a three (3) day cancellation time, unless another way has been decided. Both sides of the contract has right to cancel the contract, in case the other side does not obey terms set in the contract.
5.2 SPEEDIHOSTING has right to cancel the contract immediately, in case the customer by his actions causes damage to the network or to a third party. Illegal usage of the services gives SPEEDIHOSTING right to cancel the contract.
5.3 SPEEDIHOSTING has right to move this contract to a third party. However SPEEDIHOSTING being responsible of informing the customer of such.
5.4 The customer has no right to move this contract to a third party.
5.5 SPEEDIHOSTING retains the right to change terms of the contract or prices of its services.
5.7 SPEEDIHOSTING has the right to not revalidate the contract, in case the customer has received one or more warnings of his actions.

6. Abuse

6.1 SPEEDIHOSTING reserves the right to terminate anyone who is found to have abused his or her account this includes but is not limited to SPAM. Without warning in extreme cases.
6.2 Any user exceeding his allotted number of background processes will find the most recent processes killed automatically.
6.3 In the event that SPEEDIHOSTING notices a user is performing illegal actions, SPEEDIHOSTING will immediately and without warning to the user notify law enforcement officials. SPEEDIHOSTING will attempt to accommodate any investigations requested by law enforcement officials within reason.
6.4 Users who feel these abuse policies are unreasonable should consult with an administrator before purchasing an account. No accommodations will be made after an account has been established.

7. Disputes

7.1 Disputes may be discussed with administrators, in hopes of reaching a mutual agreement.
7.2 If no agreements can be made between SPEEDIHOSTING and an account holder, both parties are entitled settling the issue in a court of law.